Author: Njenga Hakeenah

I have 10 years of experience in multimedia journalism and I use the skills I have gained over this time to meet and ensure goal-surpassing editorial performance. Africa is my business and development on the continent is my heartbeat. Do you have a development story that has to be told? Reach me at njenga.h@theexchange.africa and we can showcase Africa together.

A Kenya Airways Dreamliner. The airline is planning to make the NBO-NYC route one of its best performing with plans to diversify offerings on the route in the offing. www.theexchange.africa

When Kenya Airways inaugurated its first direct flight to the US, the fanfare and expectations were only comparable to the athletics events where Kenya does exploits on the global scene.

The launch could not have come at a better time when the company is seeking to cement its prominence as the Pride of Africa.

As the airline celebrates the first year of operating non-stop flights between Nairobi and New York, the JF Kennedy International Airport Terminal 4 Chief Executive Officer, Roel Huinink, says from a business perspective, the Nairobi-New York route is an important addition in its network development.

KQ’s 105,000 passengers in a year

Speaking to Kenya’s Chams Media, Huinink said, “It is a very important destination and also as a tourist destination it is high on the calendar of many people. It gives the Americans a very good opportunity to visit the beautiful country of Kenya and …

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The insurance industry in Kenya is struggling with low penetration. The sector is seeking innovation and adoption of technology to grow. www.theexchange.africa

Over 25 per cent of Kenya’s insurance industry income is fraudulently claimed leading to insurers incurring heavy losses.

To counter this, Kenindia Assurance has taken steps to curb the fraud by incorporating Artificial Intelligence (AI) in its motor insurance claim processes.

The insurer is utilizing artificial intelligence to fast track its claims resolutions through the use of anomaly detection, sentiment detection, text analytics and a self-service portal.

Integrated Motor Insurance Data System

Kenindia Assurance Deputy General Manager, Joyce Mathenge, says that motor insurance is the main contributor to insurance fraud hence the need to develop mechanisms to lower their risks.

“With more Kenyans owing cars and motor insurance being mandatory, we find that having ineffective due diligence processes and a corruption culture usually leads to motor fraud. We have invested in artificial intelligence as well as continuing training our teams to enhance their abilities to detect motor fraud,” said …

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Delmonte celebrates being named Kenya’s most admired food brand by Brand Africa in 2019. It is one of the largest American employers in Kenya and one of Kenya’s top exporters. www.theexchange.africa

Kenya has seen five American multinational corporations enter its territory setting base in what is a challenging time for the East African economic hub.

The latest entrants who entered the Kenyan market in the last 12 months are an indication that US private-sector businesses are bold enough to dive into the economy that has been decelerating.

Among these companies that will create opportunities and transform the business landscape in Kenya and the region include Cigna, an American health services organization and Abbot Laboratories.

The two have already set up regional offices in Nairobi. This is Abbot Labs’ second regional office in Africa after decades of being present in South Africa.

American agricultural chemical and seed company Corteva and the American Tower Corporation (ATC) have also set up regional offices in Kenya.

ATC has already acquired 723 towers from Telkom with another acquisition in the pipeline which will make ATC Kenya …

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