KCB Group will temporarily shut down all its branches in Kenya and across the region over the weekend as it undertakes a major systems upgrade. This comes after KCB Group chief executive officer Joshua Oigara initially announced in 2014 that the lender would upgrade its core banking system from version R8 to version R14 at a cost of $6 million over a 9 month period.
The lender, announced on Monday that it will be upgrading its core banking system beginning Friday afternoon up to Sunday midnight to provide customers with a simpler and enhanced banking experience.
“To facilitate this transition, all KCB branches across the six markets we operate in (Kenya, Tanzania, Uganda, Rwanda, South Sudan and Burundi) will be closed for business from Friday August 12, 2016 at 3:00pm to Sunday August 14, 2016 at midnight,” said KCB in a statement.
The bank however advised its customers that ATM, mobile banking, point of sales and KCB M-Pesa services will still be available during the period.