Tigo Tanzania is the only mobile network that offers interoperability services with Airtel, Vodacom and Zantel.
Tigo through its Tigo Pesa mobile money services is offering its customers a service that allows them to move money between any of the country’s mobile money operators.
Vodacom has joined the interoperability network that has already been put in place by Tigo. With the addition of Vodacom, more than 16 million mobile money users in Tanzania are now able to conduct money transfers with one another in regardless of what mobile operator they are using.
The interoperability agreement had started operating in June of 2014, involving Zantel, Airtel and Tigo. This interoperability among the three mobile networks resulted to a 3.5 times increase in the value of total offline transactions. Vodacom had announced its decision to join the interoperability agreement last year, and now Vodacom is implementing the agreement.
The interoperability doesn’t only involve mobile operators; it also includes more than 25 banks in Tanzania. The 16 million mobile financial users in Tanzania make transactions which are equivalent to more than 50% of the country’s GDP each month. This development has elevated the Tanzania to the position of being a leading mobile money transfer in East Africa, surpassing Kenya.
Tigo Tanzania Head of Mobile Finance Services, Ruan Swanepoel made a comment saying, “With Tigo Pesa, customers will benefit from faster, cheaper and safer cashless transactions with anyone across the country.”
Swanepoel further added that,” We believe interoperability is crucial to the success of mobile money and the wider goal of increasing financial inclusion. It is also fundamental building blocks towards constructing s digital economy, enabling merchants and other start ups to participate in the financial service ecosystem. Our aim going forward is to reach similar agreements with networks in other markets.”