Ethiopia’s national carrier, Ethiopian Airlines has bagged the “Best African Airline” Award at the second edition of Arabian Travel Awards, held on September this year, in Dubai.
The airline continues to outpace and outperform fellow competitors in the continent, catapulted by its high-quality customer service and technology as well.
Speaking at the gala, the government-owned company’s Group CEO Mr. Tewolde GebreMariam said, “We are honored to have been voted the ‘Best African Airline’ at the Arabian Travel Awards 2018, a testimony that our product and services are meeting the high expectations of customers from the Middle East.”
“Ethiopian currently flies to 12 destinations in the Middle East and thrice daily from Dubai with ultramodern aircraft, connecting travelers from the Middle East to over 60 destinations in Africa and over 115 worldwide. In line with our long-term growth plan, Vision 2025, we will continue to invest in expanding our ultramodern fleet and global destinations ultimately creating even better connectivity options for travelers around the world in general and the Middle East in particular,” he added.
The airline now has a 15-year strategic plan which will see the Ethiopian become the leading aviation group in Africa with Six business centers: Ethiopian International Services; Ethiopian Cargo & Logistics Services; Ethiopian MRO Services; Ethiopian Aviation Academy; Ethiopian ADD Hub Ground Services and Ethiopian Airports Services. The SKYTRAX certified Four Star Global Airline continues to shape and shake the aviation sector in the continent of Africa, setting the pace for other airlines.
The company’s 2016 revenue went up by 10.3% to $2.4 billion, while its net profit increased by 70% to $265 million the same year. The net profit in the 2017/18 financial year rose to $233 million from $229 million the previous year. There was an 18 percent jump in passenger numbers in 2016.
The Arabian Travel Awards recognize and encourage the talent in the travel, tourism and hospitality sectors under different categories such as Airlines, Cruise companies, Hotels, Travel Technology Providers, Travel Insurance Facilitators, B2B Travel Portals, Travel Agents, Tour Operators, and Holiday companies, among others.