The number of mobile phone users in Africa has grown tremendously. This reflects the technological revolution taking place in Africa. The number of phone subscribers has grown in eight folds from 2000.
This development can be highly attribute to the communication liberalization of many countries in Africa. This opened up doors for global telecommunication companies to come and invest in African countries and also compete to capture market shares. In order to fit into the market needs of Africa, they came with the strategies of partnering up with small companies to develop affordable mobile phones.
There has also been a remarkable advancement in the mobile banking services. The advancement differs from country to country. Kenya seem to be taking the leading position, followed by Uganda and Tanzania, the services have highly spread in the two countries as well. Countries like Ivory Coast, Zimbabwe, Botswana, Rwanda and South Africa have also take a significant step in mobile banking penetration.
There certain regulatory reforms as well as liberalization that have created a room that has allowed the presence of more than one operator in a country that’s basically creating competitiveness and increasing efficiency in service delivery. Countries like Tanzania, Ghana and Tanzania have more than five mobile operators.
With such advancement in the service delivery sector in Africa, there might be prospects of the continent to move from commodity export base economy, to a more industrial and service delivery base of economy.