Browsing: Amazon Web Services (AWS)

bboxx

AWS and Bboxx join forces to redefine operational efficiency with AI

Countries
  • The AI analyzes customer transaction histories, product interactions, and other data points to provide real-time summaries.
  • This has reduced the average response time for customer inquiries by 2.5 minutes and freed up over 5,000 customer service hours per month.
  • Bboxx-AWS partnership marks one of the first instances of an African business adopting generative AI at this scale.

Bboxx, a platform unlocking access to clean energy and digital products across Africa, has partnered with Amazon Web Services (AWS) to integrate generative artificial intelligence (GenAI) into its operations. This collaboration is poised to position Bboxx as a pioneer in using advanced AI to enhance customer experiences and optimize operational efficiency.

The integration focuses on Bboxx Pulse, the company’s analytics and management platform. By leveraging AI, Bboxx aims to revolutionize how it processes customer data and supports its expansive network. The initiative not only saves time, and resources, but also sets …

The urgent case for cloud transformation in Africa

Tech & Business
  • With cloud transformation enabling businesses to navigate challenges, adopt emerging technologies, and compete globally, Africa’s cloud-driven future holds great promise.
  • A new survey shows that CEOs’ top cloud-enabled priorities over the next 12 months will include increasing productivity, improving profitability, saving costs, and enhancing stakeholder trust.
  • Organizations that embrace cloud technologies strategically and swiftly will be better positioned to unlock value and drive innovation.

In a market of rapidly advancing technology, CEOs throughout Africa are strategically positioning their investments to secure a competitive advantage through emerging technologies, including generative AI, advanced analytics, and cloud transformation.

Among these, the linchpin for optimizing value is cloud transformation — the process of migrating work to the cloud, which can include data, apps, and software programs, and others.

What is cloud computing?

Cloud computing, as defined by Amazon Web Services (AWS), is a revolutionary approach to accessing and managing IT resources. It delivers computing …

Amazon expands operations in Africa, introduces new cloud infrastructure

Tech & Business
  • These AWS Local Zones deliver single-digit millisecond latency performance at the edge of the cloud to hundreds of millions of people globally
  • Amazon Web Services, Inc. (AWS) has revealed plans to launch an AWS Local Zone in Nairobi, Kenya
  • This year, Amazon plans to launch an additional 32 AWS Local Zones in 26 countries globally reaching millions of users

Amazon Web Services, Inc. (AWS) has revealed plans to launch an AWS Local Zone in Nairobi, Kenya.

The company infrastructure will join 16 existing AWS Local Zones across the US. This year, Amazon plans to launch an additional 32 AWS Local Zones in 26 countries globally reaching millions of users.

AWS is setting up an AWS Local Zone in Kenya to capitalize on the growing popularity of cloud computing.

Read: Google positions itself to reap from Africa’s explosive internet market

Why Cloud computing in Africa?

The question one would ask is …