Browsing: Gen AI

• The AI analyzes customer transaction histories, product interactions, and other data points to provide real-time summaries.
• This has reduced the average response time for customer inquiries by 2.5 minutes and freed up over 5,000 customer service hours per month.
• Bboxx-AWS partnership marks one of the first instances of an African business adopting generative AI at this scale.

Bboxx, a platform unlocking access to clean energy and digital products across Africa, has partnered with Amazon Web Services (AWS) to integrate generative artificial intelligence (GenAI) into its operations. This collaboration is poised to position Bboxx as a pioneer in using advanced AI to enhance customer experiences and optimize operational efficiency.

The integration focuses on Bboxx Pulse, the company’s analytics and management platform. By leveraging AI, Bboxx aims to revolutionize how it processes customer data and supports its expansive network. The initiative not only saves time, and resources, but also sets …

• Gen AI can improve efficiency and effectiveness in various financial sector applications.
  
• In the next three to five years, gen AI has the potential to revolutionize banks.
• AI can even plan overall strategy and banks to adopt or be left behind.

Generative AI is the new frontier for scientific developments and the financial sector should not be left behind. Artificial Intelligence (AI) is now used by financial institutions to model analytics, automate manual tasks, and synthesize unstructured content, sector experts say.

“In the next three to five years, Gen AI has the potential to revolutionize banks…changing entire risk and compliance functions,” notes Rahul Agarwal, Andreas Kremer, Ida Kristensen, and Angela Luge in an article published by advisory firm McKinsey and Company.

In their paper, How Generative AI Can Help Banks Manage Risk and Compliance, the researchers and financial experts describe how Gen AI can improve efficiency and effectiveness …

• Customers of Liquid C2 can expect heightened security measures, access to advanced cloud technologies, and a commitment to securing their digital assets.
• Businesses are increasingly turning to Gen AI to drive operational efficiencies, says Thomas Kurian, CEO, Google Cloud.
• This alliance builds on a November 2023 agreement where Liquid C2 and Google Cloud agreed to bolster cybersecurity and cloud services in Africa.

In a deal that is poised to transform the digital economy of Africa, tech company Liquid C2 has struck a deal with global technology giant Google Cloud and artificial intelligence (AI) powerhouse Anthropic.

This strategic partnership is set to deliver a suite of advanced cloud, cybersecurity solutions, and cutting-edge generative AI (Gen AI) capabilities to African businesses, heralding a new era of digital innovation and security across economies.

Liquid C2, a pan-African technology group, is at the forefront of this initiative, promising its customers enhanced security measures, …