Opinion

  • Artificial intelligence in Africa can potentially propel the fintech industry into a new era of financial inclusion.
  • AI tools can analyse data from client discussions, producing legal documents in simple language and at a fraction of what it would typically take to draft a contract.
  • Banks, for example, can make their services more affordable to their customers by rolling out AI-powered chatbots to handle routine queries while sparing them from having to travel to a bank branch.

It’s difficult to imagine a time before the widespread adoption of mobile technology in Africa – particularly where financial services are concerned. For millions of unbanked people, transactions were limited to cash, postal services or even the barter system.

Now, in much the same way as mobile payments completely disrupted the status quo, AI has the potential to propel the fintech industry into a new era of financial inclusion. And perhaps most exciting …

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  • One of the most important ways a fintech can listen to its customers is to gauge how they engage with its products.
  • Having a deep understanding of customer needs results in innovative solutions.

All around the world businesses are pulling out the stops to achieve growth in what can best be described as challenging economic conditions. Africa is no exception. The continent has long been recognised for its immense potential, and as such businesses across sectors are investing heavily into the continent.

Advancements in technology make serving the unbanked and underserved populations in Africa more viable than ever before. However, that does not mean growth comes easily. It is a hyper competitive and complex environment where genuinely understanding your customer is key to growth.

Even with this textbook understanding, there is a strong urge to take the “build it and they will come” approach because we can get caught up …

  • Namibia is fortunate to benefit from the experiences of other oil- and gas-producing states.
  • The country’s oil and gas sector is still looking forward to reaching the production phase, but S&P Global analysts don’t anticipate Namibia’s first oil production will come until 2029.
  • Further, the country’s first gas-to-power project is scheduled to begin in 2027.

Namibia’s energy sector is still looking forward to reaching the production phase — S&P Global analysts don’t anticipate Namibia’s first oil to come until 2029, and the country’s first gas-to-power project is scheduled to begin in 2027.

Before Namibia achieves these hotly anticipated milestones, Namibian lawmakers can implement thoughtful, …

The Vienna World Conference on Human Rights in 1993 was forced to address women’s rights as a human rights issues because of the violence and sexual abuse against women occurring in Yugoslavia at the time.

The Fourth International Women’s Conference was held in Beijing in 1995 made human rights and women’s participation in decision making at all levels key. One of the recommendations was for the countries to have gender desks in the Ministries, Departments and Agencies including Security Services. It cautioned against the specific establishment of Women’s Ministries as these would take gender issues to the periphery as that ministry would be saddled with all matters gender-related.

The conference also discussed the eradication of poverty, women in armed conflict and violence against women. …

It is highly discouraged to go to a company directly and purchase a cover as in more ways than one you will be short-changed when the time comes to pay the claim. You will find that the requirements for you to get paid a claim can only be handled by an agent or broker as they will go the extra mile to make sure that you are properly sorted out.

These insurance intermediaries will also advise you on the best insurance company to insure with as they have the knowledge which most likely you do not have. I always point out about those insurance clients whom we once saw knocking on the door of an insurance company whose doors had been closed for good, but were pleading to be let in and purchase a motor insurance cover.

That is the tragedy of not trusting your agent or broker as you …

Who decided that omicron is ‘African’? Omicron, the new COVID variant is not “African”, plain and simple. Isolating South Africa and the region for identifying the variant is simply wrong!

These travel bans are based on politics, not on science. It is wrong on so many levels that I find myself in a shocking state of disbelief.

It is wrong for economic reasons, for humanitarian reasons, for scientific reasons but above all for actual health reasons. What I mean is that perhaps only the most naive of individuals could possibly believe that isolating the region from the rest of the world would have any significant impact on preventing the virus from spreading.

I can only speculate that these may be the same people attending record-breaking premier league (1) games with other 40,000 unmasked fellas in the UK or even European governments such as the one in Portugal who think to …

The year began amidst a raging bull market. Global equities have made up all the post pandemic losses and are up 85% (as at 7 May 2021) since their March 2020 lows.

It’s hard to overstate how dramatic this market moment was, or how much panic was in the air. The horror of more than 700 people dying every day in New York City alone for instance was still in the future, with nurses and doctors wearing trash bags instead of medical personal protective equipment (PPE).

Data shows that many investors have missed the bull run altogether or are significantly underinvested, waiting for the ‘right’ opportunity to re-enter. Those who did stay invested through the volatility or re-entered the market in 2020 have a slightly different problem ‘Should I sell?’.

The Covid-19 crisis was the ultimate affirmation of what is called the golden rule of investing, buy and hold. Your …

These days, technology has changed our life, how we respond to everything including how we buy and sell products and services. Fewer clicks on our smartphones or computers now and we can book a cab, a hotel room, a cinema ticket, buy salt, pizza, groceries and a lot of other products and services.

To do so, we often download apps or go to certain web platforms, create accounts by providing personal information and agree to the terms and conditions. We are then able to buy the products and services we are looking for.

When on the platform, done selecting the products or services we wanted, right before paying, we are most of the time requested to confirm that we agree to the “terms and conditions” or “terms of use” or “terms of service” of the platform. By clicking that we agree, we thus enter into a binding sale contract.

I …

Africa’s leading Mobile Network Operators (MNOs), MTN, Vodacom and Safaricom, have recently made bold plans to venture into the increasingly dynamic world of fintech. On 23rd June 2021, Safaricom launched its super app, which creates an ecosystem of mini-apps from the network operator as well as third-party apps that feed off the super app[1]. A month prior to this development, Safaricom, the leading MNO in Kenya announced plans to release an Application Protocol Interface (API) for the super app to enable third-party app developers to build more products and services on top of the super app[2]. This means the super app is going to be an app store that consolidates the reach of Safaricom.

In May, MTN also announced plans to become a tech platform to rival the likes of Apple and WeChat as part of their Ambition 2025 which is currently being implemented[3]

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