Kenya’s new train Madaraka Express faced technical fault on Wednesday causing an unscheduled stoppage at Kibwezi area.
The train, which had left Mombasa Terminus at 09:00 am was scheduled to arrive in Nairobi at 1:42 pm.
Kenya Railways Managing Director, Atanas Maina said a technical fault alert was issued from the system, which caused the crew to stop the train in line with operating safety procedures.
A rescue operation was undertaken and the journey continued after a 1:15hrs delay, with the train safely arriving at its final destination in Nairobi at 3:30 pm.
“We are confident of the functionality of the Madaraka Express and safety of our passengers remains paramount. We are working on continuous improvement of our services in order to improve on our customers’ experience and in this regard, we will have a full inspection tomorrow, July 13, as part of our continuous monitoring mechanisms since we commenced operations around 42 days ago. Further analysis by the engineering team to establish the cause of the malfunction are ongoing,” Mr. Maina said.
The SGR has found favour upon many travelers having ferried 7,000 people in its first week of operations, and 75,000 passengers in its first month of operations.
The Madaraka Express is currently operating with scheduled passenger trains from Nairobi and Mombasa running on a daily basis.