NAIROBI, KENYA, MAY 28 ― Kenya Power has reorganised its corporate structure for improved customer service and effective management operations in line with its new business growth strategy, which also intends to address graft at the company.
Among the new strategies the power distributor is implementing is the hiring of staff on contract where employees will be required to sign a three-year renewable contract, as opposed to the current permanent terms.
Speaking at the Company’s headquarters at Stima Plaza on Monday, the Chairman of the Board of Directors, Mahboub Maalim, said the restructuring was also necessitated by recent policy developments within the sector and other regulatory changes.
The restructuring process, which begun in 2017 spearheaded by the Board of Directors, has led to creation of five directorates namely Energy Supply Management, Commercial, Operations, Corporate Services and Finance.
The heads of the directorates will report directly to the Managing Director and CEO.
“The Company’s top management will be subjected to renewable contracts based on performance,” said Maalim.
Notably, is the formation of the Commercial directorate that will help the Company focus on its customers categorised in three main segments: large power users, small commercial users, and domestic and emerging users.
“The Commercial team will drive and improve the Company’s business development strategies and ensure implementation to enhance business growth and achieve revenue and customer service targets,” he said.
The reorganisation has also led to reduction in the number of administrative regions from ten to seven to effectively manage operations and costs as well as optimise resources.
Amb. (Eng.) Mahboub Maalim said the new corporate structure will support the Feeder Based Business Units model that will ensure that the customer services are delivered effectively and efficiently to customers along the feeder lines.
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The country’s electricity distributor posted a 30.3 per cent drop in its net profit for the year 2017 which closed at Ksh2.97 billion, down from Ksh4.2 billion in 2016.
KPLC, which owns and operates most of the electricity transmission and distribution system in the country, attributed the drop to the slowdown of the economy and increase in financing cost.
The company has been on the spot over corruption within its ranks.
It has since sacked about 23 employees allegedly involved in corruption, mainly on tenders at the firm. It has also de-listed about 350 “illegally” pre-qualified contractors.
