Browsing: AAR Insurance Kenya

AAR Insurance mobile app
  • The Global Business Magazine Awards has awarded AAR Insurance Kenya the Most Innovative Insurance Mobile App Kenya 2022
  • The Kenyan insurer has also been named the Best New Fully Digital Insurance Company, Kenya, 2022
  • AAR said the awards cement their aggressive approach towards being a technology-first operation model to make products and services accessible to their customers easier

Kenya’s AAR Insurance has been named “Most Innovative Insurance Mobile App Kenya 2022″ & “Best New Fully Digital Insurance Company Kenya 2022” by the Global Business Magazine Awards.

On October 3, 2022, AAR Insurance Kenya Acting Principal Officer Hosea Kiprop said the awards cement their aggressive approach towards being a technology-first operation model to make products and services accessible to their customers easier and seamless through the press of a button.

The awards honour business innovators, market disruptors, and leaders from all over the world. They are organised by a Dubai-based publication …

Insurance claim by policyholder

According to Wiktionary, to claw back is to recover or retake with great effort something that was lost.  

In the insurance industry the words “claw back” are used in relation to insurance commissions that are deemed payable to insurance agents or brokers. The implication of these two words is that commissions paid up to the intermediary are forcibly taken away from them at a future time from other commissions payable for business delivered. The biggest question from this practice is: how legal is this? 

The Eleventh Schedule of the Insurance Act Cap 487 of the Laws of Kenya spells out maximum brokerage, commission or other procuration fees payable after a business is introduced into the insurance company by an intermediary. It is worthy to note that a commission is payable after the company is satisfied that the business so brought has met all the underwriting guidelines and has therefore been

Mobile-based medical insurance claims platform launched in Kenya

AAR Insurance Kenya has launched a service that enables customers to manage medical expenses using their mobile phones. The new service replaces a smart card that clients have been using to access treatment at health facilities over the years.

This will be implemented together with CarePay and is a modification of the old M-TIBA. AAR Insurance Kenya Managing Director, Nixon Shigoli, says the mobile platform, allows clients to access their medical benefits via their mobile phones, thus ensuring convenience. The new platform will also help curb fraud by creating transparency of medical expenses for the client, insurer, and provider. It also gives clients control of their benefits while accessing treatment.

CarePay gives people the power to care by connecting health payers, beneficiaries and healthcare providers through its mobile platform. In Kenya M-TIBA is developed and managed by CarePay Limited.

 “Our clients do not have to walk around with medical cards …