Browsing: Africa go Digital

Africa's hospitality industry

Rethinking Africa’s hospitality industry

Industry and Trade

The hospitality industry is changing fast. When considering the future hotel experience, you are no longer just looking at a travel destination or a sleepover spot. Hotels of the future must offer more. An ‘augmented hospitality experience’ is what experts are calling it. Thus, stakeholders in Africa's hospitality industry must explore ways to adapt.…

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AI in Africa 1

Digital transformation: Africa’s struggle to keep pace globally

Industry and Trade
  • Digital switchover: Successful businesses do not just use digital, they become digital.
  • African youth face a gloomy future if not empowered through systems riding on digital economy 
  • There is a need for increased political will for Africa to tap into power of digital shift in accelerating growth

The concept "digital transformation" has gained popularity in the business sector, but what does it actually mean? Successful companies embrace digital technology and transform into it.

Artificial Intelligence (AI) is no longer a weird sci-fi movie but a real game change for companies and entire countries. "Today, all digital transformations are AI transformations, too" so if your company is talking about digital transformation, it should also be talking AI.

It should be noted that digital transformation is not just buying a few new computers or installing a program so persons in a company can communicate, share information, and exchange data, etc, No. Digital…

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Ecocash introduces chatbot

Zimbabwe: EcoCash introduces AI-powered bot to improve customer experience

Tech & Business

According to an article by BotsCrew, a WhatsApp chatbot is an automated software powered by rules or artificial intelligence (AI) and runs on the WhatsApp platform. People communicate with WhatsApp chatbot via the chat interface, like talking to a real person. It’s a set of automated replies that simulates a human conversation on WhatsApp.

In May 2022, WhatsApp opened the API for businesses of any size. Previously, it was available only for medium and large businesses, so smaller companies had to contact other providers to access WhatsApp API.

Today, any business can directly sign up or get started with one of the business solution providers to access a New Cloud-based API.…