Browsing: Automation

Kiotapay CEO Paul Macharia and his team during the launch of the report at their offices in Westlands, Nairobi
  • Kenyan landlords and property managers are losing up to 30 percent of their monthly revenue due to a lack of automation. 
  • Most landlords lose revenue as they are unable to track and properly reconcile tenants’ payments from different channels.
  • Additionally, landlords lose critical data including tenants statements, financial records, complaints, repair and maintenance data.

Automation in the lucrative housing business in Kenya is critical in plugging rent leakages. Sophia is a landlord in Kenya’s Mlolongo area, just a few kilometers from Nairobi’s Central Business District. Like many other landlords, she is constantly having to deal with reconciliation of payments every month. 

The advent of technology adoption in the country has seen the cropping up of different payment avenues including mobile money transfers, bank to bank transfers and the traditional cash payments. 

With a multitude of payment platforms today, it is easy for some cash to get lost or be unaccounted