Service economy road to transforming Zimbabwe’s economy

Economic transformation in Zimbabwe requires the nation to look carefully at where the rest of the world is going. The rest of the world is in the middle of the third industrial revolution driven by technology and services. These two comprise what is now known as the knowledge economy and represent a clear departure from the significance of the primary/extractive and secondary industries. These same industries are what have anchored the economy from the time the southern African country became a nation. Technology and services are where the greatest value can be appropriated, and it is in technology and services where the key to exponential growth in productivity lies.  The most magnificent thing about technology and services is that it pervades every sector of the economy and we have seen it converge with just about every area of the economy in recent times. The concept of the internet of things is a case in point. Technology must now be embraced and harnessed to optimise productivity in the primary resource and secondary industrial sectors for economic transformation to take place.  The most obvious sector that can lead an economic turnaround because it has successfully converged technology, knowledge and services is the financial sector. The critical question to