Network International partnership with Infobip targets WhatsApp for banking in Africa

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  • Network International has announced it will collaborate with Infobip to deliver WhatsApp for Business banking services to various financial institutions across Africa
  • For individuals, this means that people can access their money securely and speedily and make use of the most recent chatbot technology
  • Infobip is one of the significant providers of A2P SMS services worldwide

Network International, a provider of digital payment solutions, has announced that it will collaborate with Infobip in order to deliver WhatsApp for Business banking services to various financial institutions across Africa.

The full-stack cloud communications firm, Infobip is one of the significant providers of A2P SMS services worldwide. It will assist Network International in fulfilling its mission of expanding financial inclusion throughout Africa.

The agreement will assist financial institutions in providing world-class support and seamless services in a personal, timely, and reliable manner.

This assistance will be provided in addition to assisting financial institutions in reaching their customers through a channel that is known to be reliable.

For individuals, this means that people can access their money securely and speedily and make use of the most recent chatbot technology, which can assist clients in gaining more control over their financial situation.

 

Network International partners with Infobip to offer WhatsApp for business banking services across Africa [Photo/Business Trumpet News]
“We are happy to bring WhatsApp banking across Africa with Infobip. We are partnering with Infobip to increase and improve digital banking services across the continent in order to enhance financial inclusion. One way we want to accomplish this is by assisting financial institutions in reaching clients through the use of secure and easy apps,” said Hany Fekry, Group Managing Director – Processing at Network International.

“We are delighted to have combined forces with Network International. At Infobip, one of our core beliefs is to promote the empowerment of individuals and communities via technology and communication. Customers of Network International now have access to critical information whenever and wherever they need it thanks to the integration of the WhatsApp Business API,” stated Hana Bilbeisi, Regional Head of Partnerships Sales at Infobip.

Network International is a crucial enabler of digital commerce across the Middle East and Africa, delivering a full spectrum of Providing financial institutions and merchants of every shape and size with payment solutions that are enabled by technology, With offices in Kenya, Nigeria, and South Africa, Egypt, and Ghana.

Network International has a presence across Africa’s essential markets, and the business operates across practically all other African countries.

Network International has fostered a close working relationship with the governments of Africa and the financial institutions there to advance the cause of financial inclusion.

This has allowed Network International to contribute to the advancement of digitisation by way of novel products and collaborative endeavours such as this one.

In the first quarter of this year, Network International announced a year-on-year revenue rise of 33 per cent for the first quarter of 2022. In 2021, Network International acquired DPO Group in a transaction that was a significant agreement for the African payments scene.

About Network International:

Network International is an enabler of digital commerce in the Middle East and Africa (MEA) region. They provide financial institutions and merchants of every shape and size with access to a comprehensive set of payment solutions enabled by technology. These solutions include acquiring and processing services as well as an extensive ever-evolving range of value-added services. Network International is comprised of a group of companies.

Network International Holdings Plc is the holding company for Network International and the group companies, including the DPO Group. Traded on the London Stock Exchange under the ticker symbol NETW.

About Infobip:

Infobip is a global cloud communications platform enabling organisations to make relationships across all customer journey phases. The omnichannel engagement, contact centre, chatbot, and identity solutions provided by Infobip can be accessed through a single platform. These solutions assist businesses and partners in overcoming the complexities of consumer communications in order to grow their businesses and increase customer loyalty.

Infobip has over fifteen years of experience in the sector and has developed to over seventy locations on six continents.

It provides locally designed technology that can reach over seven billion mobile devices and “things” in 190+ countries, and it is connected directly to over 700 telecom networks.

The year 2006 marked the beginning of operations for Infobip, which is currently run by its co-founders, CEO Silvio Kuti, Roberto Kuti, and Izabel Jeleni.

Recent acknowledgement includes the following:

According to Omdia’s CPaaS Universe Report, Infobip Comes Out on Top (May 2022)
Infobip was listed as the leading service provider in the mobile messaging arena by Juniper Research in its new Competitor Leaderboard, 2021.

Infobip was recognised as the established leader in Juniper’s Competitor Leaderboard for CPaaS, 2021.

IDC MarketScape: Worldwide Communications Platform-as-a-Service identifies Infobip as a Leader in the Vendor Landscape (CPaaS) Evaluation of 2021 Vendors (document number US46746221, May 2021)

In ROCCO’s annual Messaging Vendor Benchmarking Report, the company was recognised as the best A2P SMS provider for the fourth year.

At the 2021 Juniper Digital Awards, the company was recognised as the 2021 Best CPaaS Provider of the Year, Best RCS Provider of the Year, and Mover & Shaker in Telco Innovation.

 Read: ABSA introduces Whatsapp Banking in Kenya

Maingi Gichuku is passionate about helping African businesses grow by offering technology solutions. With a BSC in Zoology and biochemistry, Gichuku yearns for an Africa that can find solutions to its challenges. My drive is to see an economically dynamic Africa and embrace its populations by creating opportunities cutting across the social and economic strata.

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