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Browsing: hotels
- Expert tips tourism and hospitality sector investors to ‘go digital’ in an increasingly competitive industry.
- Survey shows hotels are getting better rates by partnering with experienced complementary service providers.
- What’s more, allowing customers to tailor their own holiday packages rakes in more revenue.
The tourism and hospitality industry in Africa has evolved over the past decade to match with changes in the business. Increasingly, hotels are now looking to reclaim their relationship with guests, and new ways of accommodation such as home sharing are becoming more and more popular.
“Another trend on the horizon is direct booking instead of using of agents,” reveals a report titled ‘New trends in the tourism and hospitality industry 2025.’ In the report, Senior McKinsey Researcher, Caroline Tufft points out that; “hotels are looking to get closer to their customers as well as to cut down on intermediary booking fees and so hotels are encouraging …
The government introduced a five-year zero profit tax policy for new investments in the hospitality sector which is expected to encourage private sector investment.
According to the study, the development of world-class tourism facilities is expected to lead to job creation and boost tourism earnings.…