Browsing: Euromoney Awards for Excellence

Kenya’s Equity Bank has been named Africa’s Best Digital Bank for 2019 at the Euromoney Awards for Excellence, validating its role in delivering simple, fast, convenient and affordable banking products and services to customers. The best banks in the world are honoured in Euromoney's annual Awards for Excellence, which is considered the most coveted and competitive in the global banking industry. Equity has been recognised for being a bank that shows true leadership in its digital offerings, both in corporate and retail banking, and uses technology to benefit both clients and the efficiency of the institution, placing digital at the heart of its business.

Here is Africa’s best digital bank 2019

Banking

Kenya’s Equity Bank has been named Africa’s Best Digital Bank for 2019 at the Euromoney Awards for Excellence, validating its role in delivering simple, fast, convenient and affordable banking products and services to customers.

Equity has been recognised for being a bank that shows true leadership in its digital offerings, both in corporate and retail banking, and uses technology to benefit both clients and the efficiency of the institution, placing digital at the heart of its business.

Digitisation has seen 93 per cent of loans disbursed by the bank, being accessed through the mobile channels, while 97 per cent of all cash-based transactions are happening outside Equity Bank branches, with mobile and agency channels taking the lion’s share.

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Digitisation of the customer journey has eased customer experience leading to growth of digital payment transactions by 94 per cent in the …