Browsing: Tanzania Telecommunication Regulatory Authority

You have a debtor, it is time for them to pay, you pick up your mobile phone dial the number and the most annoying automatic response comes on; ‘Sorry, the number you are calling is not available.’ 

Upset you hang up and redial, same message, now you are really getting mad, you hang up redial and voilà! You are connected. You exchange a barrage of why are you switching off your phone, they reply no, my phone was on, you finally settle on, it must be bad network! 

Sound familiar? 

Well here is some good news, finally the telecomm services watchdog, the Tanzania Communications Regulatory Authority (TCRA) has taken note of this poor service ordeal and taken action. 

Six telecoms fined for poor service delivery

Six major mobile phone operators have been slapped fines reaching a grand total of USD16.4 million for what authorities describe as ‘violation …