Browsing: Digitisation

In the East African powerhouse, agriculture insurance startup Pula Advisors was featured on the list for its innovation and impact in using technology to provide agriculture insurance to millions of smallholder farmers in emerging markets.

The firm which was founded in 2014 has used technology products through agriculture insurance and digital agronomy to advise and ensure many farmers adapt to an increasingly unpredictable climate.

“Farmers in emerging markets are the most hardworking citizens of the world yet the most likely to already feel the impact of climate change. The future is in farmers’ hands; they only need the appropriate technology and tools and then they can feed the world,” The firm’s CEO Thomas Njeru said.…

As digital service usage is still accelerating, it’s important to adapt your customer service to this change in behaviour.
According to the Communications Authority of Kenya (CA), by June 2020, mobile phone penetration had almost reached 120 per cent in Kenya, with subscriptions increasing by 10 per cent year-on-year. In Africa and the rest of the world, mobile technology is connecting consumers in new ways.…