Browsing: Global Money Transfer Index

A Western Union agent in Nairobi, Kenya. Western Union has unveiled a new payment option that allows Amazon customers in Kenya to pay in local currency for their Amazon purchases. www.exchange.co.tz
  • Index shows that 90% of Kenya’s consumers who receive money transfers want integrated mobile ‘super apps’ so they can manage remittances with other financial needs.
  • Kenya’s receivers want choice in digital and in-person remittance platforms as they look to the future.
  • Kenya is a leader when it comes to financial innovation especially in the world of mobile money.

Kenya’s consumers are calling for greater innovation in international money transfer services so they can easily manage their personal finance needs.

According to Western Union’s inaugural Global Money Transfer Index, about 90 per cent of Kenya’s receivers want providers to offer remittance services in an integrated mobile ‘super app’, so they can efficiently manage collecting remittances with other commitments, such as paying for utilities.

The Global Money Transfer Index asks consumers how, when and why they use international money transfer capabilities today, as well as their expectations for tomorrow.

The results …